Frequently Asked Questions
Everything you need to know about shopping with ORAL MAX.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your products ethically sourced?
Yes, ORAL MAX is committed to sustainability and fair labor. We partner exclusively with manufacturers who adhere to strict ethical codes of conduct and environmental standards.
Can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.